gat99's Privacy Policy
The security of your personal information is our top priority. This policy explains what data is collected, how it is used, and what your rights are.
Core Principles of Data Protection
Secure Storage
Every piece of your data is stored with SSL encryption. We use modern technology to prevent unauthorized access by third parties.
Transparency
We clearly explain why each piece of data is collected. No data is collected secretly, and no unnecessary data is requested.
Your Control
You have full rights over your own data. You can request to view, correct, or delete your data at any time.
Limited Use
Your data is used only for the purpose of providing our services. It is never sold to or misused by third parties.
What Data Is Collected
When you create an account and use the gat99 platform, certain information is collected from you. This data falls into two categories: information you provide directly, and information collected automatically.
1.1 Information You Provide
Information you voluntarily provide during registration and use of our services:
- Full name and date of birth (for age verification)
- Mobile number (for communication and identity verification)
- Email address (if applicable)
- Payment-related information — such as your bKash, Nagad, Rocket, or Upay number
- Any messages or information provided when contacting customer support
- National ID card or other identity documents (if verification is required)
1.2 Automatically Collected Information
When you use the gat99 platform, certain information is collected automatically through technical means:
- IP address and device type
- Browser name and version
- Time spent on the platform, pages visited, and activity logs
- Cookies and session data (detailed below)
- Transaction history and game activity records
Purpose of Data Collection
gat99 does not collect any data without reason. There is a clear purpose behind every piece of data collected, and it is not used beyond that purpose.
- Account management: To create, verify, and keep your account secure.
- Age verification: To ensure services are provided only to those aged 21 or above.
- Payment processing: To complete secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Customer support: To resolve issues through 24/7 live chat and email support.
- Fraud prevention: To detect and prevent unauthorized transactions and suspicious activity.
- Service improvement: To analyze user experience and further improve the quality of the platform.
- Legal compliance: To meet applicable regulations and legal obligations.
- Communication: To notify you of important updates, security alerts, and account-related information.
Data Sharing & Third Parties
gat99 does not sell your personal data to any third party. However, limited data may be shared in certain specific circumstances:
3.1 Payment Processors
Necessary information is shared with mobile financial service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used solely for the purpose of verifying and completing transactions.
3.2 Technology & Service Partners
Game software providers, technology service providers, and analytics partners may receive the minimum data necessary to deliver their services. These partners are contractually bound to uphold gat99's privacy standards.
3.3 Legal Obligations
gat99 may provide data where legally required to do so as part of a court order, government investigation, or legal process. In such situations, you will be notified to the extent possible.
3.4 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user data may be transferred to the new owner. In such cases, users will be notified in advance and the protections of this privacy policy will remain in effect.
Cookies & Tracking Technologies
The gat99 platform uses cookies and similar technologies. Cookies are small text files stored on your device that improve your browsing experience.
4.1 Essential Cookies
These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, verify security, and save preferences. Disabling these cookies will prevent the platform from working properly.
4.2 Analytical Cookies
These cookies help us understand how users are using the platform. This information is used to improve the quality of our services and does not contain personally identifiable information.
4.3 Cookie Controls
You can disable or delete cookies by changing your browser settings. Please note that disabling essential cookies may limit certain services.
Data Retention Period
gat99 does not retain your data beyond what is necessary. Retention periods for different types of data are outlined below:
- Account information: For as long as the account is active, and for a defined period after closure as required by law.
- Transaction records: For the period required to meet financial and legal obligations.
- Communication records: For a limited period to maintain customer support standards.
- Technical logs: For a limited period for security review purposes.
After a request to close an account, all data that is not legally required to be retained will be deleted within a reasonable time.
Data Security Measures
gat99 applies multiple layers of security to keep your data protected:
- SSL/TLS encryption: All data transmitted between the platform and your device is encrypted.
- Data encryption: Sensitive data stored on our systems is kept in encrypted form.
- Access controls: Only authorized staff can access the data they need.
- Security audits: Regular security reviews and vulnerability assessments are conducted.
- Incident response plan: A process is in place for rapid response to any security breach.
That said, no organization can guarantee 100% security on the internet. You are also encouraged to keep your account password confidential and avoid logging in from unfamiliar devices.
Your Rights
Every user registered with gat99 has specific rights over their own data. Contact the support team to exercise these rights.
Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Correction
If any of your information is incorrect or incomplete, you have the right to request that it be corrected or completed.
Right to Deletion
In certain circumstances you may request that your data be deleted, though this may not apply where legal obligations exist.
Right to Object
You have the right to object to the processing of your data for specific purposes and to request that it be restricted.
Data Portability
Where applicable, you have the right to receive your data in a structured and commonly used format.
Withdrawal of Consent
Where data processing relies on your consent, you have the right to withdraw that consent at any time.
Protection of Minors
gat99 provides services only to those aged 21 or above. We do not knowingly collect any information from minors. Age is verified at the time of registration, and if anyone registers using false information, their account will be closed immediately.
If a parent or legal guardian believes their child has registered using false information, please contact our support team without delay. We will act promptly.
International Data Transfers
gat99's servers and technology infrastructure may be located in various countries. Your data may be processed or stored outside of Bangladesh. In such cases, it is ensured that adequate safeguards are in place in the country or service to which data is transferred, and that the standards of this privacy policy are upheld.
Changes to the Policy
gat99 reserves the right to update this privacy policy from time to time. Updates may come as a result of service improvements, new legal requirements, or technical changes.
For significant changes, you will be notified via the platform or through your registered contact. Continued use of the platform after any change means you have agreed to the updated policy. We therefore recommend revisiting this page periodically.
To learn about previous versions of this policy, please contact the support team.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. gat99's support team is available 24 hours a day, 7 days a week in both Bengali and English.
- Live chat: For instant support through the platform
- Email: [email protected]
Formal requests regarding your data protection are recommended to be submitted by email so that you can receive written confirmation.
Have a question about your data?
Our support team is available 24/7 — reach us via live chat or email.